Context Help

If you get lost inside our Control Panel, the very first step you should take is to press the Help button, which is present on each page. A pop-up window will appear. It comprises comprehensive information about all the actions that you can carry out on that particular page. Each pop-up menu opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide variety of instructional video clips demonstrating how to work with our hosting Control Panel. They're meant for those of you who would like to see how things are being done instead of only reading articles. In this way, anyone can quickly get to know our hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the answer you need, have a look at our extensive Frequently Asked Questions database, which includes questions asked by actual clients and offers real solutions. We constantly "revamp" our FAQ database with new questions & answers in order to encompass all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ database either, we have a fantastic team of client support engineers available 24x7x365 and ready to help you with any question. Each trouble ticket you open will be answered in less than 60 minutes (the average trouble ticket response time being about 20 minutes), so you will not have to wait a long time to get your question answered.